"The job went great and they love everything. Hope to work with you again in the future. You made it easy for us. Thanks"
--Private Government Agency

FAQs and Services

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Getting Started

Give us a call at 888/558-0663 to discuss product features pricing or the details of your project we can offer suggestions and provide quotations so you have all the information you need for your customer. Click here Dealer Information for more details.

Shipping

Our Fully assembled carts & RTA Tables ship via common carrier truck. Truck prices are from our dock to your dock. If you do not have a loading dock please let us know so that we can see what delivery options you may want to consider such as a lift gate delivery, or inside delivery. Once you cut the straps and remove the carton you are ready to roll them to your desired location. Accessories ship UPS; volume orders can ship on a pallet.

Receiving Your Order

When receiving your order please INSPECT CARTONS CAREFULLY BEFORE SIGNING SHIPPING FORMS. We have excellent relationships and track records with our shipping companies. Our products are well protected by shipping on pallets with packing protection. It is your responsibility to inspect the cartons for any signs of possible damage. If you see something that looks like it could be damaged NOTE DAMAGE on the shipping form before signing. Without this notation it makes reimbursement very difficult or impossible from the shipping company. If you do see damage or possible damage it is very helpful to snap a few pictures. The driver will wait for you to get a camera. Call us asap and we will make sure you get what you need.

The RTA cartons are strapped individually and can be taken to your room for assembly while packed in their cartons. The carts and cabinets are FULLY ASSEMBLED and it is easiest to unwrap them from the carton, sit them up and roll them to your destination. Make sure the wheels are all in the unlocked position.

Setup and Assembly

Our tables include easy to follow assembly illustrations and written directions. If you have any questions during the assembly just give us a call and we'll walk you though your question. The quality design and metal to metal fastening system make the tables very easy to put together. Our carts ship fully assembled.

Final Thoughts

We'd love to hear from you! Please let us know your thoughts, suggestions etc. We are always open to your ideas! Email jane@woodwarefurniture.com


Terms and Definitions


LAMINATE:

You may hear many names when referring to laminate. Formica, for example is a brand name for laminate like Kleenex is a brand name for a tissue. There are several brands of laminate but there are two types of laminate. Melamine laminate and Hi-Pressure laminate. Read on to see the similarities and differences between the two types of laminate. This term is often misused when referring to surface material. (Often buyers are not aware of the difference because catalogs tend to be vague in their description). Assume competitors products are melamine laminate unless specifically termed as hi-pressure laminate, not just laminate. Both laminates have the same wear characteristics. The difference between the two is that hi-pressure incorporates a phenolic backer.

MELAMINE LAMINATE:

The color or patterned paper that is bonded directly to the particle board core on both sides with the use of resins, heat and pressure. This material is peal and chip resistant.

HI-PRESSURE LAMINATE:

The color or patterned paper that is bonded to a phenolic resin backer sheet. Mechanically applied with heat and pressure. The 1/16 thick phenolic backer material then applied to particle board. This is more impact resistant and slightly more expensive than the melamine.

PHENOLIC BACKER:

Acts as an under laminate for use with hi-pressure laminate to provide additional buffer to add impact resistance. It is many layers of paper that are compressed and bonded with the resin laminate.

Chemsurf - Chemical Resistant Laminate:

Constructed of 1" industrial grade particle board core and laminated with a chemical resistant laminate (such as chemisorb) and a phenolic backer using a moisture and heat resistant PVA adhesive, MDF or plywood are optional. All sides are banded with an impact resistant 3MM PVC and all edges and corners rounded Chemical resistant laminate is suitable for all K-12 laboratory situations. Cannot be used in areas with high acid concentrations.

Phenolic Resin:

Constructed of ¾" thick phenolic resin core with a chemical resistant surface. All edges and corners are beveled. A ½" drip groove is routed at bottom. Water and heat resistant. Suitable for use in K-12 laboratory applications and other surfaces not requiring maximum acid resistance.

Solid Epoxy Resin:

Solid epoxy resin tops are individually molded 1" thick with low sheen Black Onyx color. Table work surfaces shall have integrally molded ½" radius edges and 1½" radius corners. Suitable for use where maximum concentrations of acid are used. Water and heat resistant.

Durasurf ™:

Durasurf tops from WoodWare offer acid resistance characteristics similar to solid epoxy. The core material is 1" MDF and is coated on top, bottom and all edges with an epoxy powder coated finish, The finish is applied at a density of 3-5 mm thickness for maximum acid and scratch resistance. The top includes integrally molded 1.2" edge radius and 1½" rounded corners. Durasurf™ is suitable for use in K-12 laboratory applications. Acid resistance and performance specifications are available upon request.

EDGE BANDING:

A material adhered to all exposed edges for moisture resistance purposes and appearance. Edge banding is applied with pressure and glue for a durable seal.

3mm PVC EDGE BANDING:

Attractive heavy duty plastic PVC material on the front edges of the work surface for the purpose of added durability and comfort. It is applied with a heated adhesive to create a permanent bond to the surface material. Eliminates potential for students ability to pick it apart like T-molding.

T-MOLDING:

This is NOT used on WoodWare products. T-molding is vinyl material that has a lip which fits into a groove in the edge of the work surface. It is pushed onto the edge, not glued. This is a likely area for students to pick apart.

PARTICLE BOARD:

The internal or core board used to which the laminate is applied.

CONNECTING BRACKET:

A 3½ x 5 metal plate that is screwed on to the under surface of each end of every component for rock solid stability and strength. Two connecting plates are standard with each component at no additional cost. (Other manufactures add-on up to $15.00 for each pair of brackets).

LEVELERS:

Adjustable hardware on the bottom of the metal legs and side panels to ensure a level working surface. Each leveler can be adjusted approx. ½ to level tables even on uneven floors.

MODESTY PANEL:

A panel that provides consideration for personal leg privacy and contributes to the structural support to the desk components (included in WoodWare pricing, not an add-on).

BACK PANEL:

Provides structural integrity and style and leg privacy.

FLIP-TOP CABLE TROUGH:

A Prime Station feature which incorporates a convenient hinged panel revealing an ample 7x10 storage area for wires and power strips. Wires then neatly flow to the next component via 2¼ grommets in the side panels.

CABLE RACEWAY:

A simple, but effective plastic channel that is attached to the undersurface of any desk for the purpose of neatly routing cables when a minimum of cable management is needed.

FREE STANDING COMPONENTS:

Our tables and components all work as free standing computer work stations including the rectangular tables, the Corner work stations and the CPU / Printer Cabinet. They are also all compatible and modular, in that they can be combined with each other as well as the Printer Bridge, and the 90° Corner. This feature provides great flexibility for arrangement and rearrangement of furniture as teaching and technology dictates.

MODULAR COMPONENTS:

All components can be configured in rows, pods, L-shapes, etc. in any combination. Modular components allow you to create clusters of work spaces in all varieties of configurations. The modular components also utilize your space around corners, data poles, and other obstructions that would otherwise be wasted space.

Metal to Metal Fastening Systems -
CAM and DOWEL FASTENING SYSTEM:

The quality metal to metal assembly system used to join two panels. (no glue is required, metal to metal is easy to assemble and provides assembly strength) A metal connecting dowel screws into the surface of the first panel, and is inserted into the edge of the second panel which contains the metal cam. The panels are joined when the connecting dowel is tightened into the cam using allen wrench or screwdriver.

CONNECTING SCREW and BARREL NUT:

The quality metal to metal assembly system used to join two panels. (No glue is required, metal to metal is easy to assemble and provides assembly strength) The connecting screw goes through a panel into the edge of another panel containing the barrel nut. The panels are joined when the connecting screw is tightened into the barrel nut with an allen wrench.


Green Questions & Answers


Care and concern for the world we live in is part of the core values of Ghent Manufacturing. Preserving the natural environment for future generations requires a commitment to making responsible environmental choices. Each employee is expected to work toward these goals and is encouraged to advise his or her supervisor promptly of any situation that may be in conflict with this Policy.

We are committed to seeking manufacturing materials and practices that are environmentally friendly and finding innovative uses for otherwise waste items. For example, all fall (left over pieces of board) are ground into fine chips and distributed to farmers for bedding and fields. Manufacturing dust particles are collected for the benefit of a clean work environment and are also delivered to farmers. In bound pallets are unloaded and stacked then picked up by pallet manufacturers for shredding or rebuilt/reconditioned recycled pallets.

Our board is currently Carb 1 compliant. We have the ability to produce products with additional level of "Green" including material with "Chain of Custody Certification." For more information about the "Green" movement see below.

What does "GREEN" Mean?

Carb 1 Compliance

In April 2007, the California Air Resources Board (CARB), a department of the California Environmental Protection Agency, voted to implement new limits for formaldehyde emitted from composite wood panels. These new limits will be implemented in two phases starting January 1, 2009. When the final limits are fully in place by 2012, the regulation will establish the toughest production standard in the world for formaldehyde emissions from composite wood panels.

"GREEN" has become the shorthand term for the concept of sustainable development as applied to the building industry. Also known as high-performance building, green buildings are intended to be environmentally responsible, economically profitable, and healthy places to live and work.

  • Products made with salvaged, recycled, or agricultural waste content
  • Products that conserve natural resources
  • Products that avoid toxic or other emissions
  • Products that save energy or water
  • Products that reduce environmental impacts during construction, demolition, or renovation
  • Products that contribute to a safe, indoor environment
Is it more expensive to purchase raw materials specified for a "GREEN" project?

Green products do certainly cost more, depending on what type products are being called for in each project, the percentages will vary depending on the type item and the manufacturer.

Are all "Green" Products the same?

No, there are many eco-friendly products available today, products harvested from sustainable natural resources such as Christmas trees, construction type lumber, and cotton clothing are available. Available recycled-content products include road asphalt, playground equipment, patio decking and furniture. The office workplace has many green product choices including recycled-content paper, refillable ink cartridges, and reusable envelopes. Many builders now have raw materials that are environmentally better than traditional building materials. Many substrates in the wood manufacturing sector have improved keeping sustainability, and indoor air quality issues in mind.

Who is pushing "LEED" and why?

"LEED" was initiated by USGBC, United States Green Building Council. Green Building System, Nationally accepted standard for "Green Building." It was established to facilitate positive results for the Environment, Occupant Health and Financial Return

Chain of Custody FSC (Forest Stewardship Council)

What is Chain-of-Custody

Chain-of-Custody (COC) is the path taken by raw materials harvested from an FSC-certified source through processing, manufacturing, distribution, and printing until it is a final product ready for sale to the end consumer.

FSC's model of Certification

FSC's model of certification allows products that flow from certified forests to enter the marketplace with a credential that is unique. While consumers already select forest products based on species, grade, visual characteristics, etc., they now can identify products that provide an assurance of social and environmental responsibility on the part of the producer. To do this, the FSC system requires that material be tracked from the certified source, through the COC. Any FSC labeled product can be traced back to a certified source. This aspect of the system is the basis for any credible certification system and the link between consumer preference and responsible, on the ground performance.

FSC is the only forest products certification system to mandate the tracking of materials from a 3rd party, certified source, in order to carry an FSC label on the final product.

For more information, contact:
Forest Stewardship Council U.S.
1155 30th Street NW, Suite 300
Washington, DC 20007

Phone: 202.342.0413 | Toll free: 1.877.FSC.LOGO
Fax: 202.342.6589
E-mail: info@fscus.org
Website: www.fscus.org

Levels of "LEED" Ratings

  1. Platinum
  2. Gold
  3. Silver
  4. Certified