FAQS Computer tables, laptop carts, media carts and chairs Woodware By Design Inc. Computer Training Furniture 800-627-7705

Getting Started
We are happy to help you with the selection of tables, cabinets, chairs, carts and accessories. If you need assistance with the layout of your room just give us a call at 800-627-7705 or email (contact pop up). Let us know the table style and size you are considering, along with the dimensions of your space and any pertinent details and we will provide free floor plan layouts for you. If you know the items that you want and just need a quotation you may email the information (quotation pop up), print the pdf quotation (link to pdf) and fax it toll free to 877-477-3543 or give us a call.

Placing an Order
You may fax, email or mail your school or business approved purchase order, or charge your order on Visa or MasterCard. You card will not be charged until your products ship. If you would like a quotation before you order just give us a call or email. Your order should include the model number, description (including size and finish) and quantity of each item. Please include your shipping address (and billing address if different), contact name and telephone number. If you have any special delivery time or service requirements (link to shipping info) include that information too.

Shipping
Generally our accessories and chairs ship via UPS while our carts, tables, and cabinets ship via common carrier truck. Truck prices are from our dock to your dock. If you do not have a loading dock please let us know so that we can see what delivery options you may want to consider such as a lift gate delivery, or inside delivery. Our carts and cabinets ship fully assembled and boxed on a pallet. Once you cut the straps and remove the carton you are ready to roll them to your desired location. Our science tables ship partially assembled and most other tables ship RTA Ready to Assemble. Boxes ship stacked on a pallet.

Receiving Your Order
When receiving your order please INSPECT CARTONS CAREFULLY BEFORE SIGNING SHIPPING FORMS. We have excellent relationships and track records with our shipping companies. Our products are well protected by shipping on pallets with packing protection. It is your responsibility to inspect the cartons for any signs of possible damage. If you see something that looks like it could be damaged NOTE DAMAGE on the shipping form before signing. Without this notation it makes reimbursement very difficult or impossible from the shipping company. If you do see damage or possible damage it is very helpful to snap a few pictures. The driver will wait for you to get a camera. Call us asap and we will make sure you get what you need.

The RTA cartons are strapped individually and can be taken to your room for assembly while packed in their cartons. The carts and cabinets are fully assembled and it's easiest to unwrap them from the carton, sit them up and roll them to your destination. Make sure the wheels are all in the unlocked position.

Setup and Assembly
Our tables include easy to follow assembly illustrations and written directions. If you have any questions during the assembly just give us a call and we'll walk you though your question. The quality design and metal to metal fastening system make the tables very easy to put together. We offer assembly service in most USA cities if you prefer. We can provide a quotation to you for that option and handle scheduling the assembly for you. All of our tables include levelers for rock solid installation. Taking the few extra minutes to level your table adds the extra stability you will appreciate. Most of our notebook, media cart and cabinets ship fully assembled and ready to get to work for you.

Final Thoughts
We'd love to hear from you! Please let us know your thoughts, suggestions etc. If you have a photo (with or without a caption/plug for your school or business) we will add it to our website. THANK YOU!